Some functions are manual, to help you take control of an individual device, or where you need the overseeing or configuring talents, at the helm of the all-seeing Eye of Sauron centralized RDM dashboard. Some functions of RDM are automated, which is on a whole other level of usefulness in terms of saving time, closing up data security gaps, and generally making life easier. If you’ve ever dealt with an IT help desk and seen your cursor move around the screen all on its own, you’ll know how creepy, and yet how useful, remote access is.

Sometimes the concept of remote access sneaks into RDM. RDM is often used synonymously with Mobile Device Management (MDM) because let’s face it, they both do the same thing, kind of. RDM is the must-have-darling tool if you’ve got a ton of smartphones, laptops, and tablets scattered all over the globe, but only one pair of very, very tired hands. What Is Remote Device Management and Why Bother? RDM is a collection of different ways to monitor, manage and control a fleet of devices-wherever they are-from the comfort of your secret evil lair, wherever that is.

Put down that sudoku because here’s today’s puzzle: What is Remote Device Management (RDM)? Is the device remote, or the device management? Trick question, because the answer is both.

Remote access device management